EO Africa

EO Africa Privacy Policy

Last updated: October 26, 2023

This Privacy Policy outlines EO Africa’s practises concerning the collection, utilisation, and disclosure of user information when accessing our services. It also highlights your privacy rights and the legal protections in place.

We use personal data to enhance and provide our services. Your usage of our services implies consent to the collection and use of your information as per this privacy policy.

Interpretation and Definitions


Words with initial capitalization have specific meanings outlined below, regardless of whether they are in singular or plural form.


For this privacy policy:

  • Account: refers to a unique account enabling access to our services.
  • Company: refers to EO Africa, a South African entity.
  • Cookies: are small files placed on devices by websites, storing browsing history and other information.
  • Country: refers to South Africa.
  • Device: Any device (e.g., computer, cellphone) that can access our services
  • Personal data: information related to an identified or identifiable individual.
  • Service: Covers EO Africa’s website, Congress App, Congress Platform, and Virtual Event Platform.
  • Service Provider: Any individual or entity processing data on behalf of EO Africa. This includes third-party companies facilitating, providing, or analysing our services.
  • Third-party Social Media Service: Any website or social network used to log in or create an account for our service
  • Usage Data: Data collected automatically during service usage (e.g., IP address).
  • Website: refers to EO Africa’s websites.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our service, we may request personally identifiable information, such as contact numbers, HPCSA numbers, and email addresses, which are used for communication and identification.

Usage Data

Usage data, such as IP addresses, is collected automatically during service usage.

Tracking Technologies and Cookies

We do not utilise cookies or beacons.

Use of Your Personal Data

EO Africa may use personal data for various purposes, including:

  • Maintaining and enhancing our service, as well as monitoring its usage.
  • Managing user accounts and providing access to service functionalities
  • Fulfilling contractual obligations and managing product or service purchases.
  • Communicating with users through email, phone calls, SMS, or equivalent electronic means.
  • Sharing news, special offers, and information about products, services, and events, unless users opt out.
  • Addressing user requests and managing them efficiently
  • Utilising information for data analysis, identifying usage trends, and improving our services, products, marketing, and user experience

We may share personal information under certain circumstances:

  • With service providers for analysis and user contact.
  • With business partners for specific product, service, or promotion offerings, unless users opt out.
  • In public areas, where user interactions may be visible to others.
  • With user consent for other purposes.

Retention of Your Personal Data

We retain personal data only as long as necessary for the purposes outlined in this privacy policy, adhering to legal obligations, dispute resolution, and enforcement of agreements and policies.

Transfer of Your Personal Data

Your information, including personal data, is processed within EO Africa with no third-party involvement.

We ensure the secure treatment of your data in line with this privacy policy.

Disclosure of Your Personal Data

  • Law enforcement: We may disclose personal data as required by law or in response to legitimate requests from public authorities.
  • Other legal requirements: Disclosure may occur to fulfil legal obligations, protect EO Africa’s rights and property, investigate wrongdoing, ensure user safety, or mitigate legal liability.

Security of Your Personal Data

While we employ commercially accepted security measures, no internet transmission method or electronic storage is entirely secure.

Links to Other Websites

Our services may include links to third-party websites. We encourage users to review the privacy policies of these websites, as EO Africa has no control over their content, privacy policies, or practises.

Changes to this Privacy Policy

We may periodically update our privacy policy, with updates posted on this page. Users are advised to review this privacy policy for changes that take effect upon posting.

Contact Us

If you have questions regarding this privacy policy, you can reach us at:

  • Email: eoa@eoafrica.co.za

For information on the South African Protection of Personal Information Act, please visit here.