EO Africa

POPIA Privacy Policy – EO AFRICA

Effective Date: October 23, 2023

  1. Introduction

This Privacy Policy outlines how EO Africa (“we,” “us,” or “our”) collects, processes, uses, discloses, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA) in South Africa. We are committed to safeguarding your privacy and ensuring that your personal information is handled with care and in compliance with applicable laws.

  1. Definitions

Personal Information: Refers to any information that can be used to identify an individual.
Processing: Means any operation or activity performed on personal information, including collection, storage, use, and disclosure.
Data Subject: The individual to whom the personal information relates.

  1. Information We Collect

We may collect various types of personal information, including but not limited to:

Contact Information (e.g., name, address, email address, phone number).
Identification Information (e.g., ID number, passport details).
Financial Information (e.g., payment information).
Employment Information (e.g., job title, company name).
Other Information: Any additional information voluntarily provided by you.

  1. How We Use Your Information

We may use your personal information for the following purposes:

Providing and improving our products or services.
Processing transactions and fulfilling orders.
Communicating with you regarding our products, services, or promotions.
Complying with legal obligations and regulatory requirements.
Conducting research and analysis to enhance our offerings.
Marketing and promotional activities (with your consent)

  1. Disclosure of Your Information

We may share your personal information with:

Service Providers: Third-party service providers who assist us in delivering our products or services.
Legal and Regulatory Authorities: When required by law or to protect our rights or comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

  1. Your Rights

As a Data Subject, you have the following rights under POPIA:

The right to access your personal information.
The right to request corrections to inaccurate or incomplete information.
The right to withdraw consent (where applicable).
The right to object to the processing of your personal information.
The right to request the deletion of your personal information (subject to legal obligations).

  1. Security and Data Retention

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. We retain your data only as long as necessary for the purposes described in this policy and as required by applicable laws.

  1. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices and legal requirements. Any updates will be posted on our website, and the effective date will be revised accordingly.

  1. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the processing of your personal information, please contact us at eoa@eoafrica.co.za

  1. Complaints

If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Information Regulator, as provided for in POPIA.